Amtrak Expands At-Seat Cart Service on Acela Express Trains

WASHINGTON — Responding to requests for additional food cart service onboard the Amtrak high-speed premium Acela Express service, Amtrak has announced expanded food cart service on its premier Northeast Corridor trains.

The cart service is featured on four additional Acela Express trains traveling daily between New York and Washington, D.C., bringing the total of Acela Express trains offering at-seat cart service to 10 Monday through Wednesday and 12 on Thursday and Friday. This highly popular service provides passengers the opportunity to enjoy snacks and beverages without ever leaving the comfort of their seats. Regular café service will continue to be offered with similar menu choices.

“We are extremely pleased with the success and resulting expansion of our at-seat cart service program,” said Denise Fullmer, Director of Amtrak Onboard Service Operations in Wilmington, Delaware. “This enhancement became possible largely due to the hard work and dedication of our onboard crew members.”

In addition to other onboard service upgrades such as an enhanced menu for Acela Express and upgraded meal service for First Class passengers, all Northeast Corridor passengers are also benefiting from recent capital improvements to tracks and signals, making for more reliable, smoother travel.

“Amtrak Acela Express service continues to serve as an attractive option to traveling on jammed highways and hassles with other modes of transportation in the Northeast,” added Northeast Corridor Service Operations Superintendent, Lenore Slimbock. “The exemplary performance of our onboard staff has certainly contributed to the overall success of this program, and has made for an extremely positive traveling experience for our passengers.”

In figures for the ten months ending July 31, 2007, more than two million passengers (2,649,568) rode Amtrak Acela Express trains, an increase of just over 20 percent from the same period a year earlier. Acela Express ticket revenue is up by over 23 percent and is in the excess of $335 million for the first ten months of the Amtrak Fiscal Year 2007.

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