CN, Prince Rupert Port Authority and Maher Terminals Sign Level of Service Agreement

MONTREAL — CN, the Prince Rupert Port Authority (PRPA) and Maher Terminals Holding Corp. announced a Level of Service Agreement to promote and better measure improvements in port performance and to enhance Prince Rupert’s role as a preferred gateway on the west coast for Central Canada and U.S. Midwest markets.

The agreement establishes performance targets, customer service measures and productivity indicators to improve the flow of containers through the Prince Rupert gateway, including specific times for unloading and loading containers between vessels and rail cars, dwell times at the terminal, and CN transit times to markets in Canada and the U.S.

Claude Mongeau, CN president and chief executive officer, said: “I am pleased to see CN reach another important supply chain collaboration agreement with the principal stakeholders of a vital gateway for international trade. This agreement fully aligns the interests of CN, the PRPA and Maher in achieving continuous performance improvement at the port, will permit transparency in data collection, and encourage balanced accountability of port stakeholders.