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Amtrak

Good News, Changes for Amtrak

Following the successful introduction of revenue management on many of its Northeast Corridor trains last year, Amtrak will expand the practice in the Northeast to Acela Express and Metroliner service, beginning with trains departing Feb. 6.

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Amtrak

A Brewing Battle: Poor Management Leads to Millions in Losses

WASHINGTON — Poor management controls of Amtrak’s food and beverage service lead to millions in losses annually, reports reveal. The Amtrak Inspector General (IG) and the Government Accountability Office (GAO), at a recent Congressional hearing, outlined their separate reviews of Amtrak’s food and beverage service and the substantial losses incurred by Amtrak due to poor management. According to the IG’s review, Amtrak’s food and beverage operations lose up to $150 million each year. The IG figures do not incorporate losses resulting from theft, which were discussed in the hearing as being significant. The GAO review found that for every dollar