Service Alert: Hurricane Gustav: City of New Orleans, Crescent, Sunset Limited Service Affected

Amtrak has temporarily suspended service to and from New Orleans following the landfall of Hurricane Gustav. Inspections and any repairs needed to Amtrak-owned property are underway. Amtrak is also working with other railroads in the affected area in order to restore service.

Amtrak train equipment currently in Memphis is available to federal and state authorities as a national transportation asset in accordance with a Federal Emergency Management Agency (FEMA) contract.

All passengers who have travel plans through the affected areas on routes of the Chicago-Memphis-New Orleans Amtrak City of New Orleans; New York-Atlanta-New Orleans Amtrak Crescent; and the Los Angeles-San Antonio-New Orleans route of the Amtrak Sunset Limited are urged to call Amtrak at 800-USA-RAIL.

Those passengers with telephone contact information in their reservations are being called by Amtrak and offered options including future travel dates. Ticketed passengers affected by this service suspension will be eligible for refunds.

Crescent, Trains 19 & 20

Service is suspended south of Atlanta, including Birmingham, Ala., through September 4 for the southbound Train 19 and through September 5 for the northbound Train 20. No alternate transportation is available south of Charlotte, N.C.

City of New Orleans, Trains 58 & 59

Service is suspended through September 4 for the southbound Train 59 and through September 5 for the northbound Train 58, including Carbondale and Memphis. Alternate transportation will be provided to and from Carbondale by Trains 390, 391, 392 & 393.

Sunset Limited, Trains 1 & 2

Service is suspended east of San Antonio through September 3 for the eastbound Train 2 and through September 4 for the westbound Train 1. No alternate transportation is available. Amtrak Thruway Motorcoaches continue to operate from Longview to Houston and other points in Texas.

Amtrak regrets any inconvenience. This information is correct as of the above time and date. Information is subject to change as conditions warrant. Passengers are encouraged to call 800-USA-RAIL or visit Amtrak.com for schedule information and train status updates.