Amtrak closed fiscal 2025 with all-time highs in ridership and revenue on 34.5 million trips, buoyed by a 4.3% capacity increase and customer-experience gains, it said.
Ridership rose 5.1% from fiscal 2024, while adjusted ticket revenue climbed 10.4% to a record $2.7 billion. Total operating revenue reached $3.9 billion, up 9.1% year over year.
Customers logged a record 6.9 billion passenger-miles, and Northeast Regional trains posted their best on-time performance in recent years in September. Amtrak said it surpassed systemwide targets for Wi-Fi, food and beverage, train-status communications and station signage.
New and expanded service also lifted demand, including the launch of Mardi Gras Service along the Gulf Coast and the NextGen Acela on the Northeast Corridor. In the Midwest, Borealis trains drew more than 250,000 riders since debuting in fiscal 2024.
Capital spending hit a record $5.5 billion — nearly 25% higher than last year — for major projects and state-of-good-repair work. Adjusted operating earnings improved 15.1% to a loss of $598.4 million, keeping Amtrak on track for train operational profitability by fiscal 2028.
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