FORT WORTH, Texas — BNSF received two logistics service awards for performance in 2010 at the annual Toyota Logistics Partners meeting at the Balboa Bay Club and Resort in Newport Beach, Calif., on April 5-6, 2011.
The Toyota Logistics President’s Award is given to one railroad with the highest combined scores in quality, customer support and on-time performance, and the On-Time Performance Award for rail transportation recognizes high achievement in service performance. BNSF is a first time recipient of these particular awards; however, Toyota has recognized BNSF in prior years.
“Toyota is very proud of the relationship and exemplary finished vehicle transportation performance that the BNSF has provided over the past year and we look forward to many more to come,” said Lee Hobgood, Toyota corporate vehicle logistics and administration manager.
“We are honored that Toyota has once again recognized the exceptional level of service our employees provide,” said Marc Allen, BNSF assistant vice president, automotive marketing. “The President’s Award is a highly coveted honor that we are especially pleased to receive. BNSF places a high priority on ensuring every vehicle reaches its destination on time and damage-free, and the President’s Award confirms that we are on the right track in meeting this important customer need.”
During 2010, BNSF handled more than 165,000 Toyota, Lexus and Scion vehicles throughout the United States and Canada. BNSF continues to lead the rail industry in low damage, delivering 99.8 percent of those Toyota vehicles damage-free through quality processes at automotive facilities, as well as BNSF train-handling procedures.