
CN Precision Railroading Model and Customer-Centric Innovations Are Improving Rail Service
MONTREAL — CN said that customer-focused innovation and balanced accountability among transportation partners are the keys to improving the effectiveness of Canada’s logistics supply chain. CN, in a submission to the Rail Freight Service Review panel appointed by the Canadian government, said hard facts compiled for the panel establish the quality of CN’s rail transportation product, most notably in terms of hub-to-hub transit time performance. At the same time, CN said it is committed to do a better job of partnering with its customers and is taking concrete action to further improve service by: — Strengthening the “first and last