BNSF Railway was honored with the 2015 recipient of the President’s Award for Logistics Excellence by Toyota Logistics Services earlier this year.
It marks the second year in a row BNSF won the honor.
The President’s Award is Toyota’s highest supplier honor given to service partners who demonstrate combined excellence in quality, customer service and on-time performance. As part of the recognition, Toyota praised BNSF for achieving a 25 percent improvement over the prior y
“BNSF was able to improve on-time performance without sacrificing vehicle handling quality in 2015,” Missy Pearlman, Toyota Logistics Services senior rail and truck strategy and operations manager, said in a news release. “They continue to display a commitment to kaizen (continuous improvement), and their adoption of this foundational principle of the Toyota Way has enhanced their ability to seek out opportunities for service improvements.”
In 2015, BNSF handled almost 400,000 Toyota, Lexus and Scion vehicles throughout the United States and Canada. BNSF is a leader in the U.S. rail industry with one of the lowest damage rates, delivering 99.8 percent of Toyota vehicles damage-free through quality processes at automotive facilities, as well as BNSF train-handling procedures.
