Amtrak, N.J. Transit Complete Second Phase of Penn Station Ticketed Waiting Area Refurbishment

Amtrak and N.J. Transit completed the second and final phase of a refurbishment to the ticketed waiting area at New York City’s Penn Station.

The $7.2 million refurbishment took place at New York Penn Station at the Amtrak Concourse on the Upper Level and 8th Avenue side of the Station.

Amtrak undertook the first steps to refresh the area in 2019 when it opened a coffee bar in the space to provide customers with the opportunity to purchase refreshments. It also removed the exterior information booth to improve customer flow.

“In addition to the improvements at Penn Station, and despite the challenges presented by COVID-19, we have been actively advancing many projects during this period to improve everything from customer amenities and comfort to moving forward on the mega projects such as the new Portal Bridge and Raritan River Bridge,” N.J. Transit President & CEO Kevin Corbett said in a news release. “All of these efforts will ultimately result in a safer, more reliable transit system for all of our customers.”

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